Research
Case study: Microsoft UK
Agents of Change
UK businesses are 'on board but off track' on Net Zero
Impact
72% of UK leaders expect AI “agents” to be fully integrated across their organisations in the next three years.
52% of UK workers feel they are doing more work than one person can handle.
Only 20% of organisations have managed to scale AI adoption so far.
Mainstream and tech press underscored how underprepared businesses are for Agentic AI. Microsoft UK CEO Darren Hardman’s Guardian interview reinforced the need for scaled AI adoption. The report acts as a key insights piece allowing organisations to consider their Agentic AI adoption.
Challenge
A growing “AI divide” in the UK—where half of organisations have ambitious AI goals but only 20% have advanced adoption—prompted Microsoft to commission the Agents of Change report. This research aimed to show how AI can be scaled responsibly, address workforce strain, and ultimately safeguard UK growth.